Privacy Policy.

Shaw Naturals ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or contact us. This policy is compliant with the California Consumer Privacy Act (CCPA), the General Data Protection Regulation (GDPR), and other applicable privacy laws.

We collect personal information including your name, shipping and billing address, email address, and phone number. When you make a purchase, we collect order-related details such as products purchased and transaction history. We use third-party payment processors to handle your payment information securely. We do not store or access your full payment details directly. Additionally, we collect device information such as IP address and browser type through the use of cookies and similar technologies.

We use your information to process transactions, fulfill orders, communicate with you about orders or inquiries, improve our website, and comply with legal obligations. We may share your information with service providers such as payment processors, shipping companies, and website hosting services. We do not sell your personal data to third parties.

If you are a resident of California or the European Union, you have the right to access the personal data we hold about you, request deletion or correction of that data, opt out of the sale of your personal data (though we do not sell it), and lodge a complaint with a regulatory authority. To exercise any of these rights, you may contact us at [insert email address].

We implement industry-standard security measures such as SSL encryption and secure servers to protect your data. You may opt out or manage your cookie preferences through your browser settings.

Terms of use.

By accessing our website or purchasing our products, you agree to these terms. Our products are not intended to diagnose, treat, cure, or prevent any disease. The information provided on our website has not been evaluated by the Food and Drug Administration (FDA) and is based on traditional use and modern research, not clinical verification.

While we make every effort to keep website content current and accurate, Shaw Naturals does not guarantee the completeness, reliability, or accuracy of the content. The information is provided for educational purposes only and does not constitute medical advice.

All website content, including text, logos, photographs, and design elements, is the property of Shaw Naturals and may not be used without prior written consent. We reserve the right to make changes to the website and its content at any time without notice.

We communicate with customers only via phone and email. Messaging platforms are not currently supported.

Disclaimer

At Shaw Naturals, we take pride in crafting small-batch, natural skincare using high-quality, responsibly sourced ingredients. However, it’s important that customers understand the limitations and risks associated with using our products. Our formulations, including sunscreen and other topical products, have not been evaluated or approved by the U.S. Food and Drug Administration (FDA) or any other regulatory agency. They are not intended to diagnose, treat, cure, or prevent any disease or skin condition. All information provided through our website, social media, packaging, and marketing materials is for informational purposes only and should not be considered medical advice. Please consult with a healthcare professional regarding any concerns related to sun exposure, allergies, or skin sensitivities. Our products are not meant for human consumption.

While we do our best to ensure product safety and ingredient integrity, ALL PRODUCTS ARE USED AT THE CUSTOMER’S OWN RISK. We are not liable for any allergic reactions, skin sensitivities, sunburns, or other adverse effects resulting from use or misuse. We strongly encourage users to read all ingredient labels carefully and perform a patch test before full use. If irritation occurs, discontinue use immediately.

We work with reputable suppliers and do our best to source certified animal-based products and other natural ingredients. However, because we rely on third-party distributors, Shaw Naturals cannot guarantee the accuracy or purity of their sourcing and handling practices. While we do our due diligence to verify supplier claims, we are not legally responsible for discrepancies in ingredient quality, labeling inaccuracies, or variations in product performance that may occur due to supplier actions beyond our control.

Although we incorporate ingredients commonly associated with sun protection—such as zinc oxide—our products are not tested or certified to guarantee a specific Sun Protection Factor (SPF). We make no claims regarding SPF ratings. Our sunscreen should not be used as the sole method of sun protection. We recommend pairing it with additional sun safety measures, such as protective clothing, shade, and limiting exposure during peak sunlight hours.

Natural skincare, while generally well-tolerated, is not one-size-fits-all. Storage conditions also affect shelf life and product integrity. We advise customers to store products in a cool, dry place away from heat and direct sunlight. If a product changes in smell, texture, or color, it should be discarded.

Individual results will vary depending on skin type, application habits, and environmental factors. We do not guarantee specific outcomes, and customer testimonials should not be interpreted as claims of typical or expected results ALL CAPS. By using our products, you agree that Shaw Naturals, its owners, employees, and affiliates are not liable for any damages, injuries, losses, or legal claims resulting from use, misuse, or misunderstanding of product information. You further agree to hold us harmless in the event of such claims.

All product names, formulas, website content, and imagery are the intellectual property of Shaw Naturals and may not be copied, distributed, or reproduced without our express written consent.

By purchasing or using our products, you acknowledge that you have read, understood, and agreed to the terms of this disclaimer. If you have any questions or concerns, please contact us at shawnaturals@gmail.com.

Shipping Policy

We ship orders within the United States using standard shipping carriers. Orders are typically processed within two to four business days. Delivery timeframes are estimates and may vary. Shaw Naturals is not responsible for lost, stolen, or delayed shipments once they have been transferred to the shipping carrier.

Return Policy

Returns are accepted within thirty days of purchase. Items must be unopened, unused, and in their original packaging to be eligible for a return. Customers are responsible for return shipping costs unless the return is due to an error on our part. To initiate a return, please contact us at shawnaturals@gmaill.com with your order number.